Ticket Bots Leave Oasis Fans Enraged
Oasis, the band everyone likes to sing after too many pints at karaoke, is going on tour. Well, not exactly on tour—it’s more like 17 dates in the UK and Ireland in summer 2025. Still, considering the band broke up in 2009 and has just reunited, this is what most people are calling a big deal. If nothing else, the band’s leaders, the notoriously ever-feuding brothers Noel and Liam Gallagher, might throttle each other onstage at any given moment, and hardcore fans (aka the “madferits”) would really hate to miss that, even if it costs them north of $1,000.
As soon as the presale for the band’s upcoming gigs went online on Friday, tickets—which started at around $100 apiece—popped up on resale sites, with fans on X reporting that they were seeing prices in the $800 to $1,200 range, despite the fact that the band said it had put guardrails in place to prevent the cost of the tickets from getting out of hand. The BBC reported that some tickets were going for as much as $7,800.
To be a part of the presale, fans had to submit a ballot correctly answering questions about the band. Some who did so received a link to presale tickets; others didn’t and were “devastated,” anticipating a “Ticketmaster bloodbath” during the general on-sale, despite the fact that Oasis themselves had warned that tickets sold for more than face value would be “canceled by the promoters.”
On Saturday, things didn’t get much better. Fans trying to buy tickets through online ticketing sites found long waits, seemingly hard-to-swallow fees, error messages, bots and, reportedly, error messages claiming that fans themselves were the bots.
“Efforts like presale ballots can be helpful in curbing the immediate rush and chaos typically associated with ticket sales,” says Benjamin Fabre, cofounder of cyberfraud firm DataDome, “but they are not foolproof solutions against sophisticated bot attacks.”
Not all of the inflated ticket prices were the result of bots, however. After waiting hours in the queue, some fans reached the front only to find the price of tickets had more than doubled. This was due to dynamic pricing, a model that means the prices of tickets can change if there’s high demand. As tickets started to sell out on Saturday, fans urged bands and artists to push back against the use of dynamic pricing. When WIRED asked Ticketmaster about fans’ dismay at prices inflating while they were in the queue, the company’s director of communications, Ally Norton, said that “all ticket prices, including Platinum, In Demand, and VIP, are set by the tour.” (“In Demand” is the name that Ticketmaster gives to tickets that are subject to dynamic pricing.)
Norton also backed up the warning given by the band, noting that buying tickets through unauthorized resale platforms “breaches the promoter’s terms and conditions and may result in those tickets being cancelled.” The company “strongly recommends” buying and selling tickets only through Ticketmaster or Twickets. “The tour has put this policy in place to cap ticket resale prices to combat price inflation and prevent ticket touting and bots,” Norton says.